What is DevOps as a Service – A Consultation Guide

DevOps as a service

It’s more than a decade since the DevOps framework made its debut, caused upheavals in the tech world, and acquired the attention of IT experts around the globe. Like many remarkable innovations of modern times, DevOps propels confusion for professionals – Should they opt for an in-house DevOps team or consult for the outsourcing of DevOps-as-a-service? Fundamentally, the answer to this question is subjective, as both approaches have different perks and downsides.

In this blog post, we will discuss:

  • What is DevOps-as-a-service?
  • What makes DevOps-as-a-service a superior choice over in-house DevOps?
  • How to choose the right DevOps-as-a-service firm for your business?

Let’s dive deep into the details.

What is DevOps-as-a-Service?

DevOps-as-a-service is a delivery model for a range of tools or utilities that ensure a rich collaboration between a company’s development and operations teams. The firm or facility that offers DevOps-as-a-service ensures the availability of contrasting tools and resources to cover key areas of the overall process. The goal is to integrate all the available tools and resources to perform in closed synchronization as a system.

The primary objective of DevOps-as-a-service or DevOps consultation is to ensure that each operation and task throughout the software delivery process can be monitored and assessed. DevOps-as-a-service assists organizations in making sure that they acquire the desired outcomes. DevOps-as-a-service also provides feedback and prepares the developer’s team in the event of any problem or deadlock during the production cycle.

Why Choose DevOps-as-a-Service?

DevOps-as-a-Service is intended to capitalize on top-notch DevOps tools and set up, deploy and initiate DevOps processes on the cloud that reshape your entire development & operations framework. Below are remarkable perks of DevOps consultation for your organization:

1. Improved efficiency and faster deployments

The fundamental idea of DevOps-as-a-Service is to utilize the tools and methodologies that revolutionize the DevOps processes on the cloud. According to the stats, cloud services are the primary determinant of DevOps performance. The organizations having a more robust DevOps process share the following features:

  • 100 times better time to deployment
  • 200 times frequent code deployments
  • 2500 times faster resolutions of errors or disasters
  • 8 times reduction in failures or crashes

Therefore, acquiring DevOps-as-a-Service can help you leverage automation that remarkably boosts the efficiency & speed of your SDLC.

2. Easy to Grasp Workflows

The DevOps-as-a-Service frees the burden of your team to deal with the complexities of data and workflows across the entire framework. It enables your teams to aim at their core areas without getting into the depth of technical complexities. For example, outsourcing DevOps-as-a-Service allows a development team to monitor the changes in source code. Similarly, it allows a testing team to check the performance and speed of the application or its particular module. Therefore, by incorporating key aspects of robust DevOps software utilities in a highly connected framework, DevOps-as-a-Service is intended to enhance collaboration, efficiency, transparency, & reporting.

3. Improved CX

As we have mentioned earlier, DevOps-as-a-Service is centric on automating the DevOps workflows to skyrocket the development, testing, & deployment phase. In a recent survey, it was found that teams that automate their DevOps workflows have 30% more potential to offer exceptional customer experience compared to the teams that stuck with the manual processes.

The important factor is the same survey concluded that testing teams are more prone to lack of satisfaction after the automation of the testing process. It might be linked with an increased burden of maintenance due to the fast-paced development process.

Keeping the above aspect in mind, it is necessary to highlight that the modern AI-based tools used for high-end testing require a skilled and experienced team. You cannot afford to invest your resources and effort in recruiting or training such highly skilled individuals. Outsourcing Devops-as-a-service free yourself from all these pains. Your outsourcing partner can handle all your deployment and testing processes for the automated DevOps framework.

4. High-end security and speed

A top-notch DevOps-as-a-Service vendor can help you revamp and optimize your existing DevOps framework with the help of industry-leading technologies and methodologies. It is necessary to ensure a secure and more optimized DevOps framework is in place. With the skyrocketing cybercrime activities, cybersecurity has become a dire need of this decade. The outsourcing firm that offers DevOps-as-a-Service has the right skill set to monitor and automate security-related workflows to safeguard your system from potential threats and vulnerabilities. The transition to DevSecOps (Development-Security-Operations) has enhanced the collaboration among development, operations, and networking teams to ensure a safe and secure development process.

5. Mentorship for your in-house IT team

By opting for DevOps-as-a-Service, you gain quick exposure to DevOps professionals that offer their professional expertise and experience from the beginning of your DevOps journey with their firm. These highly sophisticated individuals of DevOps service providers can equip your in-house IT team with the right tools & resources necessary to adapt to the new DevOps framework. With DevOps-as-a-Service, there is no compulsion to hand over the control of your internal DevOps framework entirely to the outsourcing service. The purpose of outsourcing DevOps-as-a-service is to help your in-house team focus on core development workflows while leveraging automation and quick support.

Choosing between In-house DevOps vs DevOps-as-a-Service

In-house DevOps

The in-house DevOps team enjoys full control during each stage of the development cycle, so your entire framework mold according to your team’s technical expertise and available resources. For DevOps to produce promising outcomes, it must be handled and deployed in the right manner. According to the research, over 90% of organizations experience problems in implementing DevOps. These problems range from unavailability of a skilled workforce and poor infrastructure to immunity in adapting to a cultural shift within the organization.

It takes requires a lot of resources to set up a highly customized and suitable infrastructure to implement an in-house DevOps framework.  Apart from high-end salaries and the shortage of DevOps engineers, the recruitment period is a nightmare itself. It costs you more than you can expect to hire or train capable DevOps experts for your in-house team. Statistically, the recruitment timeframe for a software developer is around 60 days. Whereas it takes over 3 months to recruit a professional & experienced DevOps engineer for an in-house team. The overall hiring process is time-consuming and puts an overwhelming burden on your HR team.


A DevOps-as-a-Service provider with the right talent can assist you in deploying your applications instantly. Outsourcing DevOps service allows you to focus on automating and revamping your internal development process and implement innovative ideas on your flag-ship products or services. A primary benefit linked to DevOps-as-a-Service is that the outsourcing will offer all required tools, expertise, and proven experience required to attain excellence in DevOps.

It can help you reduce your budget expenditure that you otherwise invest in implementation and the hiring or training of in-house employees. In the meanwhile, your in-house team focuses on core development areas and business operations. Apart from that, if you find your outsourcing partner unworthy of your time and money, you cut ties with them and opt for a better DevOps-as-a-Service provider.

Factors To Consider Before Outsourcing DevOps-as-a-Service

Below are some factors you must consider before finalizing your DevOps-as-a-Service provider.

  1. Filter and assess the processes you want to automate and revamp with DevOps.
  2. Aim for your primary goal and choose a DevOps-as-a-Service provider with a proven experience in your niche.
  3. Pay close attention to the technical expertise of the team you are going to outsource. For instance, some vendors offer very limited services. Whereas some services offer a rich portfolio of DevOps services, including the development of CI/CD pipelines, support for cloud migrations, etc. Opt for the service with a rich portfolio of technical expertise to sustain all your known and unseen requirements.
  4. Read their customer success stories and case studies. This is a determining aspect when choosing between two competitors; always go for a service with a proven experience of serving clients in your industry.
  5. To reduce any potential risks or troubles, opt for a service with a reputable image in the industry. Don’t forget to complete all the necessary documentation like NDA (Non-Disclosure Agreement) to ensure a legally secured outsourcing experience.


The above discussion is enough to reveal that DevOps-as-a-Service can offer a range of perks, but it has some potential complexities. Therefore, it is mandatory to compare all the aspects of in-house DevOps and DevOps-as-a-Sevice to choose the most efficient model as per your business needs.

For companies who want to enjoy the scalability, performance, security, and flexibility of cloud and managed services, outsourcing an experienced partner that offers DevOps-as-a-Service is a perfect solution. Get in touch with TecBrix today.

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